Keith Gibson, Founder
Keith is an experienced executive with operations, consulting and sales background. He has consulted and worked for many of the world’s largest companies and governments. He is a member of the Consortium for Service Innovation and the Help Desk Institute Faculty. He is a recognized thought leader in the Learning, Support and Communications arena. He has held senior leadership positions for Sykes Enterprises, KPMG and IBM. He is a highly sought speaker, instructor and consultant for the senior level organization. Keith brings a unique leadership and entrepreneurial foresight that has led to PCHowTo’s ability to create and envision the “future” for multi-media, knowledge capture and delivery.

Fred Doyle, Founder
Fred has over 25 years experience in the technology industry.  He has held positions at IBM with management responsibility covering all aspects of sales and support, for a large range of products.  At KPMG he led consulting teams in Fortune 50 companies to complete IT Efficiency studies and operational improvement plans.  Fred has been involved in the Knowledge Management area for almost 10 years, with experience in all the key processes of capture, build, process, and delivery.  He is the founder of PCHowTo company that currently offers a wide variety of Knowledge management services and products.

Sonny Parker, Director of Global Channels and Alliances
Sonny Parker has spent over twenty years in the technology industry, in sales and channel management.  Providing leadership for companies like Western Digital, 3Com, and Avaya, he has a proven record of developing channel partners.  By extending the capabilities of dealer sales, technical, marketing, and support teams greatly enhances the partners’ abilities to deliver solutions.  He holds a number of industry certifications, and is a graduate of Clemson University.