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PCHowTo engages with clients to enable a true Knowledge
centered system for support, training, and archiving of
knowledge to be delivered out to users in any format, in any
language, and at any time it is needed. Because of the
leadership role PCHowTo maintains in the knowledge industry,
we continue innovate systems and processes to Capture,
Process, Validate, and Deliver knowledge. The company
continues to drive efficiency and scale of knowledge
utilization by extending beyond traditional training and
support methods, approaching universal knowledge
availability.
Project managagement
Knowledge system design
Staffing
Supplement systems to complement client capabilities
Multi-lingual staff and tools
Services engagements leading to clients' in-house developed capabilities
Facilities design and management
Short term and long term engagements
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Our portal infrastructure services include fully managed portals for:
Individual consumer users looking for support on an individual basis. This is provided through our retail site.
Corporations who are looking for a self-help and agent portal so as to support their internal users.
Click here to visit out sample corporate site.
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The Corporate / Partner Level0Help portal sites provide many features, including:
Over 100,000 custom knowledge solutions on popular software applications, operating systems, etc...
Solutions are provided in over 12 languages.
Browse or search for solutions.
Top 10 solutions provided for all products and categories.
View rich multimedia training courses and topics.
Forum capability so that users can discuss issues amongst them selves.
The Level0Help site is currently provided in the following languages:
English
Spanish (Latin American and European)
French (Canadian and European)
German
Italian
Japanese
The site will be available in the following additional languages shortly; Portuguese,
Korean, Chinese (traditional and simplified).
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Construction and customization of content, subscriptions, user interface, features and functions.
Custom and standard multimedia and text content production
Highly customizable portal that can be customized and configured to meet corporations and partners needs.
Rich reporting capabilities.
Optional subscription based ecommerce model
The Level0Help retail site provides these same solutions and functions, except that its for individual users.
Our Level0Help sites are part of our managed infrastructure that reside behind firewalls in a secure data center.
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| Other Products |
| Packaged Knowledge Products |
| Custom Content Development |
| Knowledge
Design Consulting Services |
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