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Knowledge Base of Commercial Off The Shelf (COTS)
English Multimedia Tutorials
150,000 multimedia solutions with 150,000 matched text solutions
Solutions designed for users to enable a true self-service support function
Can be integrated into any help desk product, LMS, CMS, or web portal
Knowledge Base of Commercial Off The Shelf (COTS) Multiple
Language Tutorials
60,000 multimedia solutions with 60,000 matched text solutions in
17 languages
Solutions designed for users to enable a true self-service support
function
Can be integrated into any help desk product, LMS, CMS, or web
portal
Self-Service Web Portal to Deliver Knowledge
Multi-Lingual enabled where users sets their preferred language
High function Search integrated
Full Administrative Console features
Complete User History reporting
Hosted Self-Service Web Support System
Complete Hosted service, easily connected to client infrastructure
Continuosly updated
Clients can create and add content to their system
Full client administrative Console
Knowledge Factory Content Creation System
High-Speed manufacturing style Content System
Allows Content Object re-use and easy editing
Produce content in any language
Manager console allows complete control and monitoring of process
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| Other Products |
| Custom Content Development |
| Infrastructure Portal Services |
| Knowledge Design Consulting Services |
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